My Profile

What this screen is for

My Profile shows who you are signed in as and holds your personal display settings — theme, language and similar. It is the page to check first whenever the platform behaves as though you are someone else.

Before you start

To do this You need
Open your profile signed in

You cannot edit your own account

Your identity — username, display name, email, roles, profile type — is held on the user record an administrator created, and is filled in from your GitHub or Bitbucket account on first sign-in. Nothing on this page changes it. Corrections go through Settings › People & Access › Users.

Opening it

  1. My Space › My Profile in the sidebar.

Direct URL: /settings

The interface

📸 Screenshot Placeholder: The profile page. Mark: (1) the signed-in identity, (2) the appearance settings, (3) the language preference.

# Control What it does When you’d use it
1 Signed-in identity Which account you are using Diagnosing anything permission-shaped
2 Appearance Theme and display preferences Personal comfort
3 Language Interface and documentation language Working in French or English

The documentation language preference is remembered and applied to every later docs page, which is why switching language once is enough.

Walkthroughs

Confirm which account you are using

Open the page and read the identity. Do this before reporting a permission problem — it costs seconds and rules out the most embarrassing cause.

Change theme or language

Adjust the appearance and language settings. They apply to you only.

Scenario

“I have the permission but Fenwave says I don’t.”

  1. My Space › My Profile — read the signed-in identity. Compare it to the username the administrator granted the role to. A mismatch ends the investigation immediately, and it is a common one where someone holds both a personal and a work account with the same Git provider.
  2. If the identity is right, reload the page. Permission results are cached for the session, so a role granted five minutes ago may not have reached your browser.
  3. Check My Groups — if you were expecting group-based ownership, membership is separate from roles.
  4. If all three are fine, send the administrator the exact permission string from the error message together with your username. That is what Access Explorer needs, and it turns three messages into one.

When it doesn’t work

Symptom Cause How to check Fix
Your name or email is wrong Profiles come from the user record and OAuth account This page An administrator corrects it in Users
You are signed in as the wrong account Multiple accounts with the same provider The identity on this page Sign out and back in with the right one
Roles are not what you expect Roles are assigned on the user record Access Explorer Ask an administrator
A new permission has not taken effect Session permission cache Reload the page
Language keeps reverting The preference is stored per browser Set it again in the browser you are using

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